Returns & Exchanges
At DFYNE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our top priority.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached, ensuring the products are clean and free of any marks or odors.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at the nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects and approves your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing